FAQ's
Helpful information about our handcrafted pieces, ordering, and care.
1 Are your items handmade?
Yes! Every piece is crafted by hand, meaning no two pieces are ever exactly alike. Just how we like it!
2 Will my item look exactly like the photos?
Your piece will be very similar, but small variations in texture, tone, and finish are part of what makes each item unique.
3 How should I care for my item?
Treat your piece gently. Wipe clean with a dry or slightly damp cloth. Avoid harsh cleaners or prolonged exposure to moisture.
4 Do you accept returns?
If there’s an issue with your order, please get in touch and we’ll do our best to help.
5 Is this suitable as a gift?
Absolutely. Moofy pieces make thoughtful gifts for plant lovers, décor enthusiasts, and anyone who appreciates handmade objects.